Data privacy policy

In accordance at General Regulations on the Protection of Personal Data and to the Data Protection Act  and subsequently modified at General Regulations on the Protection of Personal Data, SIVALBP SAS undertakes to make a compliant and lawful use of your data, in particular, with regard to the collection of your consent, the purpose of the processing and the retention period of your data.

 This page has been created to help you understand what information we collect on our website www.sivalbp.fr (hereinafter referred to as the ” Site “)  , for what purpose and how to manage them.

 In accordance with the Data Protection Act and the General Regulations on the Protection of Personal Data , SIVALBP SAS undertakes to make compliant and lawful use of your data, in particular, with regard to the collection of your consent, for the purpose of processing and the retention period of your data.   

 Personal data means all the information relating to an identified or identifiable natural person in accordance with Article 4 of the GDPR (hereinafter referred to as the ” Data “).  

The person responsible for processing your Data within the meaning of the GDPR is :

SIVALBP
Joint stock company with share capital of € 3,800,000
Registered at the RCS of ANNECY under number 451 161 004
Shead office : 1 rue du Petit Pessey Craft Zone The Balmette 74230 THÔNES

E-mail : marketing@sivalbp.com
Phone: 04.50.32.07.18
Fax :04.50.45.91.57

The contact details of our Data Protection Officer are:

Name / Surname : Perrine Guidez
Phone : 04.50.32.07.12
Email : p.guidez@sivalbp.com

We enter and process your Data with a view to making our Site available and in order to offer you the best possible service.

a.Visit our Site

You can use the Site without providing any personal information.

If our Site is used for informational purposes only, we do not process any Data, with the exception of data transmitted by your browser to allow consultation of our Site and information transmitted in the context of cookies for the purposes of statistical analysis of the use of the Site (cf. <a href=”https://www.sivalbp.fr/en/cookies-management-policy/”>our cookies policy</a>).

We process your Data in order to provide you with technical access to our Site on the basis of the following legal grounds:
For the execution of a contract or the execution of pre-contractual measures, in the event of consultation of our website in order to inform you about our products and / or our services,
In pursuit of our legitimate interests, so that we can ensure the technical provision of the Site. Our legitimate interest consists in being able to provide you with an attractive, technically functional and user-friendly Site, to take all measures intended to protect our Site against cybersecurity risks, and to prevent third parties from being exposed to such risks on our Site.

For more information, we invite you to refer to our cookies policy.
In any case, the retention period for the information thus collected is thirteen months maximum from the insertion of the corresponding cookie.

b. Contact form

If you contact us through our contact form, you must indicate : your civility, last name, first name, profession, E-mail address, phone, postal address and send us your message. Your postal address you are asked on an optional basis.
The Data is stored with us for the purpose of processing your request and or in the event that you have any questions to ask us.

Your Data is kept for the period strictly necessary for the proper management of our commercial relationship and in any event, for a period not exceeding 26 months from the last unanswered request on your part and in the absence of a request for deletion and / or opposition from you in the meantime.
We do not transmit your Data to any third party without your express consent, except those mentioned in article 5.
We process your Data for the purposes of responding to your requests on the basis of the legal basis:

In pursuit of our legitimate interest, which consists in providing you with appropriate responses to your requests.

c. Appointment request form and expertise of your wood cladding

If you contact us through our contact form appointment request and expertise of your wood cladding, you must indicate your civility, last name First Name, e-mail address, telephone, address, building photograph concerned and various data relating to the building. Your postal address is requested on an optional basis.

The Data is stored with us for the purpose of processing your request appointments.

Your Data is kept for the period strictly necessary for the proper management of our commercial relationship and in any event, for a period not exceeding 26 months from the last unanswered request on your part and in the absence of a request for deletion and / or opposition from you in the meantime.
We do not transmit your Data to any third party without your express consent, except those mentioned in article 5.
We process your Data for the purposes of responding to your requests on the basis of the legal basis:

In pursuit of our legitimate interest, which consists in providing you with appropriate responses to your requests.

d. Application

You can send us your application by informing your name, first name, e-mail address, CV and cover letter.
These personal data are subject to computer processing allowing SIVALBP to manage the applications.
We do not transmit your Data to any third party without your express consent, except those mentioned in article 5.
Your Data is kept for the period strictly necessary for application management and in any event, for a period not exceeding of them years from sending your application and, in the absence of a request for deletion and / or opposition from you in the meantime by sending an e-mail to marketing@sivalbp.com.

We process your Data to send you our newsletter on the basis of the following legal basis :
In respect of the execution of a contract or the execution of pre-contractual measures.

e. Newsletter Sign-Up

You can subscribe to our newsletter in the section concerned by entering your information.s last name, first name and mail address.
To subscribe to our newsletter, we use the double opt-in technique (double confirmation). After you have logged into our Site, you will receive an activation email. Only if you confirm the activation link it contains will you be subscribed to the newsletter.

We will then send you our newsletter on a regular basis containing current information on our products., our services and / or our achievements. You can, at any time, unsubscribe and / or ask to no longer receive our newsletter.

Your Data is kept for the period strictly necessary for sending this newsletter and in any event, for a period not exceeding three years from your registration or from the last unanswered request from you and, in the absence of a request for deletion and / or opposition from you in the meantime by sending an e-mail to marketing@sivalbp.com or by clicking on the unsubscribe link appearing at the end of each newsletter received by email.
We do not transmit your Data to any third party without your express consent, except those mentioned in article 5.
We process your Data to send you our newsletter on the basis of the following legal basis :

Under the consent that you can withdraw at any time by sending an email to  marketing@sivalbp.com or by calling us at 04.50.32.07.18 or by clicking on the unsubscribe link appearing at the end of each newsletter.

SIVALBP undertakes to limit the retention period of your Data.

Your Data have therefore deleted as soon as the purpose of their processing has ceased or no longer exists or you request their deletion.

Your Data is also deleted at the end of the retention periods mentioned above, unless it is necessary or legitimate to keep the Data for the signing or execution, or the termination of a contract, or you have not given your express consent for them to be kept.

Initially, only our employees are required to process your Data. The latter are required to respect Data secrecy and are regularly trained in Data protection and security.

However, we may communicate them to other recipients providing us with services in connection with our Site, to the extent authorized or provided for by law. In this case, we limit the transfer of your Data to what is strictly essential. On the one hand, our service providers receive your Data as a sub-processors, and are strictly required to comply with our instructions regarding the processing of your Data, including compliance with regulations relating to the protection of personal data. On the other hand, the recipients treat your Data independently and seriously, they are transmitted to them by us.

You will find below the list of categories of recipients who can receive your Data:

• Communication : we may also communicate the information you provide on our Site to third parties who provide services related to the Site.
• Legal : we may also communicate the information you have provided to us if this disclosure is necessary to comply with applicable regulations, respond to a subpoena or exercise or defend a legal right.

We invite you to consult our cookies policy.

The Data collected will in no case be transferred outside the European Union.

We have implemented security and confidentiality measures to protect the Data you provide against unauthorized access and use.

To this end, the appropriate technical and organizational measures to avoid loss, misuse, loss teration and removal of Data concerning you are put in place. These measures are adapted according the level of sensitivity of Dyears treated and according to the level of risk presented by the treatment or its implementation.

However, you should be aware that despite all the security measures implemented, no data transmission over the Internet is 100% secure and that all information communicated online can potentially be intercepted and used by persons other than the desired recipient.

You have the following rights:

Right of access : You are authorized at any time to request confirmation that Data relating to you is or is not being processed ; in the event of processing, you are also authorized to receive information concerning said Data and certain other information (including the purposes of the processing, the categories of Data, the categories of recipients, the planned retention period, the origin of the Data , the use of automated decision-making and, in the event of transfer of Data to a non-member state, the appropriate guarantees), as well as a copy of your Data.

Right of rectification : You are authorized to request the rectification of any incorrect or erroneous Data.

Right to erasure (” right to be forgotten “) :   You are authorized, under certain conditions, to ask us to erase, as soon as possible, the Data concerning you. The right to erasure does not apply, in particular in the event that the processing of the Data is required under (i) the exercise of the right to freedom of opinion and information, (ii) the execution a legal obligation to which we are bound (legal retention obligations, for example) or (iii) the assertion, exercise or defense of legal claims.

Right to restriction of processing : You are authorized, under certain conditions, to ask us to limit the processing of your Data.

Data portability right : You have the right to receive, in a structured, current and machine-readable format, the Personal Data concerning you and which you have made available to us.

Right to object : Under certain conditions, and in view of your personal situation, you can object to the processing of your Data. In this case, we will stop processing your Data unless the processing must be continued for legal reasons or for the exercise or defense of our rights in the possible framework legal / judicial claims.

Right to revoke consent : You have the right to revoke your data protection declaration of consent at any time. The revocation of the consent does not affect the legality of the processing carried out by virtue of this consent, until its revocation.

You can exercise your rights by sending a request to the following email address:marketing@sivalbp.com or by post to “ SIVALBP, 1 Rue du Petit- Pessey – F- 74230 THONES ”, specifying the subject of your request and attaching a copy of your identity document.

If you have asserted one or more of your rights, we are required to inform, where applicable, all recipients to whom the Data concerning you have been disclosed, with your prior express consent, unless this proves impossible or does not require disproportionate work. You have the right to obtain information about these recipients.

Without prejudice to any other administrative or legal appeal, you have an appeal with the CNIL.

The CNIL will inform the author of the complaint of the progress and outcome of the complaint, including the possibility of legal recourse in accordance with article 78 of the GDPR.

However, we recommend that you always send us your complaints to the address marketing@sivalbp.com or by calling us at 04.50.07.32.18, we will answer you within two months.

By using the Site, you agree to the collection, use and disclosure of your information as described in this Policy. This Policy reflects the professional practices in force within SIVALBP, it can be modified and updated at any time.